Privacy policy

Browsing the shop does not ask for anything about you. We only collect details when you send a custom order request:

• your name and how to reach you (phone, email or Instagram name)
• what you would like made, and any colours, size, quantity, budget or date you add
• reference photos, if you attach any

Orders made through Instagram messages are handled inside Instagram, under its own policy.

Only to reply to your request, agree a price with you and make your piece. We do not sell your details or use them for advertising.

Requests and photos are stored in a database hosted in India. Your photos are private: only we can see them. When a request arrives, we get an email alert with the details.

The website is hosted on Netlify, the alert email is sent through Resend, and the form is protected from spam by Cloudflare Turnstile. They handle data only to provide those services.

To stop the form being flooded, we keep a scrambled (hashed) form of your internet address for about a day. It cannot be turned back into your address and is deleted automatically.

We do not run advertising or analytics on this site. The Cloudflare spam check runs when you open the request form and may use your browser’s storage; see Cloudflare’s privacy policy (opens in a new tab).

You can ask us to show, correct or delete the details and photos you sent us. Contact us at crochetbyharshini@gmail.com or on Instagram (opens in a new tab).

If this policy changes, the date at the top will change with it.